| What does it cost per user, per year? |
$0. Unlimited users, no per-seat tier |
Check your renewal quote |
| What happens to the price at renewal? |
Nothing. Apache 2.0 can't be revoked on the version you have |
Ask for the uplift cap in writing |
| Does my record data leave the Salesforce org? |
No. 100% Apex and LWC, zero external callouts |
Ask which endpoints it calls |
| Are e-signatures included or billed per envelope? |
Included. No envelope fees, guest-user signing portal |
Ask for the per-envelope rate |
| Is there a document or generation cap? |
No cap. Unlimited documents |
Ask what happens when you exceed it |
| How many child records fit in one document? |
50,000+ via Giant Query, governor-safe |
Ask for the tested ceiling |
| Can I read the source and audit it myself? |
Yes. Apache 2.0 on GitHub |
Usually no — confirm |
| Does it still work during a vendor outage? |
Yes. Nothing to be down but Salesforce itself |
Ask for their status page and SLA |
| If I stop paying, do my templates keep running? |
Yes. They live in your org and stay yours |
Ask what happens on termination |